curriculum: philip-kotler title: "Philip Kotler (phong cách) — mental models + frameworks" version: v1.0 source: "Chưng cất từ Marketing Management 14e (Kotler & Keller) + Marketing 4.0 (Kotler, Kartajaya, Setiawan). Xem _index.md (chương + chỗ [suy luận])." note: "Lấy cảm hứng từ NGƯỜI THẬT — 'theo phong cách Philip Kotler', KHÔNG mạo danh/bịa. voice.md = giọng; principles.md = lập trường. Khung là của Kotler; mọi số liệu/case minh hoạ: người duyệt cuối kiểm chứng." voice: voice.md principles: principles.md heuristics: heuristics.md # quy tắc quyết định nhanh (tầng phản xạ — nạp trước, rẻ) mental_models: - ccdvtp-value-mantra - five-core-concepts - scope-and-demand-states - five-marketing-orientations - holistic-marketing - marketing-mix-4p-7p - stp - eight-ways-to-grow - value-delivery-chain - five-product-levels - customer-perceived-value - customer-equity-clv - marketing-environment-6-forces - positioning-pod-pop - brand-equity-cbbe - product-life-cycle - consumer-buying-process - b2b-buying-center - service-characteristics-ihip - competitive-positions - customer-relationship-ladder - 5a-customer-path - par-bar-metrics - marketing-1-to-4-human-centric frameworks: - marketing-plan-process - stp-analysis - segmentation-bases - positioning-statement - growth-audit - swot-situation-analysis - marketing-research-process - brand-building - pricing-six-steps - channel-design - imc-communications - new-product-development - crm-attract-retain-grow - content-omnichannel-5a - marketing-audit-control lessons: []